AI Interview Companion: Information Security FAQ

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Bring the best people into your organization with Employ's AI Interview Companion, an interview intelligence platform that empowers teams to hire the right talent efficiently and equitably. Visit us at: https://pillar.hr/ 

Security

What is the security posture of Employ's AI Interview Companion?

Our AI Interview Companion prioritizes the security of customer data, adhering rigorously to established security frameworks and best practices.

How do you keep customer data safe?

Employ's AI Interview Companion relies on security operational best practices, such as platform and network security threat modeling, application development security training, and regular audits.

What security frameworks do you follow?

Employ's AI Interview Companion follows the guidelines of the OWASP SAMM.

Do you encrypt our data?

Employ's AI Interview Companion encrypts customer data both in-flight and at rest.

Do you offer SSO?

Employ's AI Interview Companion offers single sign-on (SSO) through Microsoft, Google, and any SAML-based identity provider.

Does the AI Interview Companion support both SSO and direct authentication concurrently?

Yes. Customers can have all three authentication methods connected at the same time, including email, Google SSO, and SAML SSO. This can be configured in the Settings page by an Owner.

Privacy

How are interview recordings accessed?

Employ's AI Interview Companion offers granular, role-based access control to data within customer accounts. These roles include Interviewers, Hiring Managers, Admins, and Owners.

  • Interviewers have access only to interviews they have participated in or have been granted access to via sharing.
  • Hiring managers only have access to the interviews for roles they’ve been assigned.

Employ's AI Interview Companion also provides three levels of interview recording sharing access:

  • Restricted: Only participants or invitees may access an interview
  • Company: Only members in the organization may access an interview
  • Public: Only those with access to a unique URL may access an interview

The AI Interview Companion also provides the ability to revoke shared access after a defined period of time.

Does the AI Interview Companion interact with candidates?

Employ's AI Interview Companion interacts with candidates on a limited basis to provide them with information about their interview being recorded and an optional mechanism for opting out.

Where are the interviews stored? Can they be deleted? For how long?

  • Employ's AI Interview Companion retains customer data for the duration of their engagement with the product. The AI Interview Companion will return and/or destroy data on termination.
  • Employ's AI Interview Companion allows for custom data retention policies for customers.
  • Employ's AI Interview Companion allows users to delete customer data in part or in full.
  • Employ's AI Interview Companion also adheres to "right to be forgotten" requests.

Does Employ's AI Interview Companion own the data?

Employ's AI Interview Companion does not own the recordings or data derived from the recordings. The customer owns these in full.

Compliance

Does Employ's AI Interview Companion offer functionality to meet the legal requirements for recording?

Some States in the U.S. and certain international jurisdictions require parties on a call or video conference to be notified that a recording is in progress. Pillar helps comply with these rules by sending a notification email ahead of the call and a text or audio prompt when the attendees join the call (e.g., Zoom consent features).

Does Employ's AI Interview Companion adhere to GDPR, CCPA, etc?

Employ's AI Interview Companion adheres to GDPR and the CCPA guidelines.

Does Employ's AI Interview Companion maintain any certifications?

Employ's AI Interview Companion maintains SOC2 Type II certification

Does Employ's AI Interview Companion resell customer data?

Employ's AI Interview Companion does not resell any of the data it processes on behalf of customers.

Does Employ's AI Interview Companion have data sub-processors?

Employ's AI Interview Companion has a small list of primary data sub-processors:

  • Google Cloud Platform
  • Twilio / SendGrid

Employ's AI Interview Companion maintains a full sub-processors list available upon request to info@pillar.hr

What data does Employ's AI Interview Companion process?

Employ's AI Interview Companion processes a limited set of hiring data related to customer interviews. This data includes:

  • Job Roles / Job Titles
  • Candidate and Interviewer Contact Information
  • Video/Audio Recordings and Transcripts of Interviews
  • Interview Notes & Reactions
  • What data does Pillar typically require from an ATS with a standard integration?
  • Jobs (including job description)
  • Candidates (including contact information and resume)
  • Applications to Jobs (linking a candidate to a job)
  • Scheduled interviews (including teleconferencing or phone numbers)
  • Users/ interview participants (including contact information) 
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