Below is a listing of the datapoints that can be leveraged to build a custom dashboard within Pillar. Work with your Pillar partner contacts to get it set up.
Overall Interview Stats
- Total Duration (minutes/seconds)
- Number of Speakers
- Total Words Spoken
- Average Words Per Minute (WPM)
- Number of Questions Asked
- Total Pauses (count)
- Average Pause Length (seconds)
- On time start
Interviewer Stats
- Interviewer Talk Time (seconds/minutes)
- Percentage of Total Talk Time by Interviewer
- Average Question Length (words)
- Longest Question (words or seconds)
- Shortest Question (words or seconds)
Candidate Stats
- Candidate Talk Time (seconds/minutes)
- Percentage of Total Talk Time by Candidate
- Average Answer Length (words)
- Longest Answer (words or seconds)
- Shortest Answer (words or seconds)
Turn-Taking Stats
- Total Speaking Turns
- Average Turn Length (seconds)
- Longest Continuous Speaking Turn (seconds)
- Shortest Continuous Speaking Turn (seconds)
Content-Specific Stats
- Unique Words Used (by any speaker)
- Most Frequent Words (excluding stop words)
- Number of Sentences
- Average Sentence Length (words)
Interaction Stats
- Number of Interruptions
- Number of Overlapping Speaking Events
- Question-to-Answer Ratio (total questions divided by total responses)
Scorecards
- Time to Submit Scorecard: Average time taken (hours/days) from interview completion to scorecard submission.
- On-Time Submission Rate: Percentage of scorecards submitted within the expected time frame (e.g., within 24 hours).
- Late Submission Count: Number of scorecards submitted after the deadline.
- Completion Rate: Percentage of completed scorecards (all required fields filled out).
- Partially Completed Scorecards: Number or percentage of scorecards with missing sections.
- Skipped Questions Count: Average number of skipped questions per scorecard.
- Detailed Feedback Rate: Percentage of scorecards that include detailed written feedback versus minimal responses.
- Consistency of Ratings: Measure how often an interviewer’s ratings align with other reviewers (if multiple scorecards exist for the same candidate).
- Score Distribution: Evaluate whether the interviewer uses the full range of scores or clusters around specific values.
- Average Submission Time: Overall average time for scorecard submission across all interviewers.
- Completion Percentage Per Interviewer: Percentage of scorecards completed for interviews assigned to an individual interviewer.
- Late Submission Trends: Identify patterns of late submissions (e.g., by interviewer, team, or time of week).
Quality Indicators (after training)
- Lexical Diversity: A measure of vocabulary variety (e.g., type-token ratio).
- Clarity Scores: Average readability or coherence rating of spoken phrases.
- Misunderstandings: Number of clarifications or corrections requested during the interview.
- Tone Variability: Frequency and range of changes in speaking tone or pitch.
- Open-Ended vs. Closed-Ended Questions: Ratio of open-ended to closed-ended questions.
- Follow-Up Questions: Count of follow-up or probing questions.
- Leading Questions: Number of questions with embedded bias.
- Engagement Triggers: Number of times the interviewer references the candidate’s prior statements.
- Self-Corrections: Number of times the interviewer or candidate corrects or revises their question or answer.
- Collaborative Statements: Count of statements that acknowledge or build upon the other speaker’s input.
- Agreement Instances: Number of times a candidate agrees or aligns with a point made.