View a sample Pillar interview workflow, understand automated notifications, and configure organizational preferences.
Role
Owner/Admin
Interview Workflows & Notification Settings
Understanding how Pillar fits into an interview workflow is critical for a successful initial implementation and ensuring ongoing adoption. Whether it's understanding what notifications are sent to whom (and when!) or which steps of the interview Pillar touch, mapping the post-integration lifecycle is a significant first step in preparing to launch an interview intelligence program across your organization.
Interview Workflows
Below, we walk through a sample workflow. While exact steps will vary from company to company, the general motions are likely similar. The goal is to simply provide a visual example of what you, your team, and your candidates can expect once Pillar is "live".
In this example, we're hiring for an Engineer. The interviews include a phone screen up front and a HackerRank exercise to ensure they can handle the technical skills required of the role. This first slide is what the workflow looked like before the Pillar implementation:
This next slide inserts Pillar at all the points where it plays a role in the new process. You get a sense of when notifications are sent, and to whom. It becomes clear how Pillar is leveraged during the actual interview, highlight sharing & candidate reviews post interview, and finally for easy candidate comparisons in the candidate selection/debrief stage.
Next are the pre-interview email reminders outlined above (all emails are optional and can be configured in your Settings under Preferences in Pillar). One is sent to the Candidate to inform them that the interview will be recorded. Another is sent to the Interviewer with links to helpful resources like interview guides or clips from previous interviews with the candidate.
When it's time for the interview to begin, simply start your meeting as usual. Whether you're using Zoom or Microsoft Teams, the tailored co-pilot/scorecard/interview guide appears alongside the frame and can only be viewed by the interviewer (not the candidate).
After the interview is complete, the interviewer will receive the below emailed notification, making them aware that Pillar has completed processing the interview and includes a link....
...that directs the interviewer to the exact record in Pillar!
Notification Settings
Too many notifications? Certain messages don't apply to a specific use case? The Admins & Owners within your organization have total control over which to apply within your Pillar Settings under Preferences.
For more information on configuring Pillar access and permission levels, see the User Permissions in Pillar article.