Waiting for an agreement with the AI Interview Companion to be executed? Here are steps you can take NOW to ensure a smooth & expedited onboarding!
Role
Owner/Admin
Identify & Engage Your Administrators
Most AI Interview Companion integrations are pretty simple. However, the #1 cause of delays during the onboarding/implementation phase is delayed access to a customer’s platform administrators for integrations with your:
- Applicant Tracking System (ATS)
- Conferencing tool (Zoom/Teams, etc.)
- Single Sign-on (SSO)
- Scheduling tool (Calendly, etc.)
If the AI Interview Companion integrates with any of the above, we recommend engaging with the relevant internal administrators as soon as possible. Whether formally submitting requests for resources or simply getting on their radar, the importance can’t be overstated.
Identify a Preview/Launch Team
While we can support almost any rollout, many new customers prefer to do so in stages. The goal is to develop a preview team of “super users” who serve as internal advocates, along with the AI Interview Companion, to assist in training and adoption across the organization. These preview teams often include:
- Drivers of the initial initiative
- TA/Recruiter Teams
- Teams with high-volume, evergreen hiring needs (e.g., Sales, engineering, etc.)
Whitelist the AI Interview Companion's Email Domain
An engagement with the AI Interview Companion typically involves a series of automated email notifications sent to both interviewers and candidates at various stages of the interview process. Occasionally, these are initially blocked by a new customer’s spam filters. To get ahead of it, feel free to share the following information with your email Administrator in advance:
"The AI Interview Companion emails are sent from SendGrid from the authenticated domain em7103.pillar.hr and the dedicated IP address 159.183.157.38"
Begin Socializing Key Concepts
If it hasn’t already occurred, begin socializing the idea of the AI Interview Companion, interview intelligence, and the recording of interviews (if applicable). The sooner relevant teams, stakeholders, and leadership members become familiar with the AI Interview Companion, the better.
Organize/Prepare Interview Guides
The AI Interview Companion, Co-pilot, sits alongside your interviewer during interviews. It contains the predetermined list of questions and topics to be covered. It also provides the ability to score candidates in real-time. Our team may be able to upload your scorecards or interview guides for you (in JSON or CSV files), saving you considerable time and effort that would be required for manual upload.